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CROWDTESTING

Scenario

One of the most sensitive times for a team working on an app or a website is the testing phase: when you decide to submit the product to the end user and discover bugs, weaknesses or ways of improving its usability. 

That’s where Crowdtesting comes in handy: it aims to optimise the services delivered by apps and sites by using crowd techniques, and so leveraging on a community of testers around the world who are experts in detecting bugs.

How much does a bug affect a product?

You and your team have been working on a project for months.

Once a project is finished, you sometimes forget how long you have been working on it.

This is really a huge investment, and one cannot remain indifferent to that fact. Similarly, you should not be indifferent to the effects of a bug, and the damaging impact it can have on your work: 84% of users who have tried a faulty app are reluctant to try it a second time; 68% of mobile users are discouraged by an overly complex login or registration process (source: Compuware/Equation Reach).

 

 

Crowdtesting dati Compuware Equation Reach

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Fix bugs with crowdtesting

Crowdtesting ensures that the product is tested by real users on multiple browsers, operating systems and devices, supporting the in-house team with a community connected in the cloud. Working at the speed that only external testers can offer, crowdtesting can provide reports in a matter of just 3 days.

Benefits of Crowdtesting
DETECTS ERRORS THAT MAY HAVE ESCAPED YOU

Crowdtesting involves many more people than you have in your team, using a huge variety of devices, configurations and operating systems.

ACTS LIKE A FRESH PAIR OF EYES

Crowdtesting offers your team a new perspective through a community with heterogeneous devices and different demographic and educational backgrounds.

IT'S FASTER THAN TRADITIONAL TESTS

Crowdtesting adds value to your time and gives you insights within 3 days that classic tests would provide you in a week.

IT COMBINES SEAMLESSLY WITH YOUR WORK PROCESSES

Crowdtesting adapts to project management methodologies. Before or after release of the product.

Main categories of tests

Functional tests

Ideal for detecting anomalies and bugs that were not detected by the development team during in-house testing.

This category includes tests that range from a search for bugs, to a test on the reactivity of the software and a non regression test. 

Usability tests

Checking the user experience of the software and ensuring that it is memorable to increase the conversion rate.

This category includes tests on usability, on the benchmark app, on the browsing feature of the prototype, and the functioning of the chatbot.

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They have already chosen Crowdtesting

“We are very satisfied with the collaboration we had with UNGUESS and its Security Business Unit. The value of continuous Bug Bounty Programs lies both on the value of knowledge of the health state of our website and on the importance of the current regulation about cybersecurity.”

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CTO AT MIKLMAN TECHNOLOGIES Marco Venuti

“In a very short amount of time, UNGUESS delivered high-quality insights and effective solutions that would have required the effort of many internal resources. Their platform can be applied to different business needs, from marketing insights to user experience.”

fusaro
DE' LONGHI, E-COMMERCE PROJECT MANAGER Filippo Fusaro

“UNGUESS has been a game-changer in improving the effectiveness of our internal testing phases and reducing our efforts – in terms of rework, and finding and solving problems and bugs that would have been impossible to find before going live."

Giovanni Barillà
ENEL GROUP, HEAD OF COMMUNICATIONS DIGITAL HUB Giovanni Barillà

Everything You Need To Know About Crowdtesting.

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