CASE STUDY

 

A user-centred testing strategy for Leroy Merlin's eCommerce

 



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Discover how Leroy Merlin optimized the online shopping experience through a testing project on the app and website.

The project focused on two main phases: optimizing the e-commerce site in 2022 and launching the new app in 2023. Using various testing methodologies, such as bug hunting and usability testing, Leroy Merlin significantly improved the functionality and usability of its website and app. This led to a better user experience and effective problem resolution, thereby consolidating Leroy Merlin's position in the digital market.

Key Results:

✅ Effective resolution of bugs on the website and app.
✅ Improvements in usability and user experience.
✅ Optimization of navigation and menus.

 

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