The design of a mobile Pos Nexi with user research
Do you know that even the simplest interactions alone can determine the success or failure of a product?
UNGUESS and Ergoproject involved the TRYBER Crowd for a test on Nexi's mobile Pos. The high-level objective received by NEXI was to evaluate, through a usability test with users, the "in use" performance of the POS mobile keyboard with respect to:
- entering amount;
- visibility and use of the CTA "00";
- comprehensibility of summation operations;
- visibility of the CTA to cancel;
- perception haptic feedback.
To operationally decline this request, a working group was formed that combined the operational efficiency in the management of UNGUESS recruitments with the technical-methodological experience of Ergoproject's UX Researchers.
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