Candy, brand of the Haier ecosystem, decided to involve real customers from our community to optimise the user experience in the IoT system, using an innovative and unique washing machine, the Candy Nova, in which the interaction with the product is completely delegated to the hOn app. 

What you will learn:

• the people: who you should involve in the test (what customers? how to engage them?)
• the method: how we collected preferences, opinions, and suggestions in six months in six languages
• the technology: how Candy was able to access clean data at any time.

Download the case study to see the results! >>