CASE STUDY

Improving the mobile banking experience through continuous testing

 

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We've been working alongside DOTS since 2020 with a continuous testing iterative process

Backed by the BiBanca group, DOTS is a young an innovative institution in the banking field in Italy, that leverages an always-beta approach to offer a service that is as close as possible to their customers' preferences.

Key Results:

✅ Optimization of user identification process

✅ Refinement of banking features

✅ Seamless experience with fewer bugs




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